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In the last 5 years: 5 new roles that have appeared

The world of work is evolving rapidly, with new technologies, priorities, and ways of operating. This transformation is spurring demand for novel roles with skill sets tailored to the modern landscape. Here are 10 new roles that have appeared in the workforce.

1. Data Scientist/Machine Learning Engineer

These analysts build models identifying complex patterns in large datasets to uncover insights and optimise decisions. Data literacy, statistical knowledge, ML expertise and communication abilities are key. They operate across sectors like tech, finance, healthcare and e-commerce.

2. Robotic Process Automation (RPA) Developer

RPA developers design and implement software bots automating repetitive, rules-based tasks. This boosts efficiency and allows employees to focus on higher-value work. Needed skills include process analysis, programming, and tool knowledge to build digital assistants handling document processing, data entry etc. Banks, insurers, hospitals and BPOs are top employers.

3. Cybersecurity Specialist

With cyberattacks on the rise, cyber experts are imperative for robust security. Ethical hackers probe systems for weaknesses, while risk analysts assess vulnerabilities. Privacy officers establish data protection policies. Deep technical skills in networks, tools and programming allow defending complex infrastructure. Most in-demand in IT, finance and government.

4. Sustainability Manager

Sustainability is a top priority for companies amid climate change. These managers champion ecological initiatives like renewable energy sourcing, waste reduction and green supply chains to reduce environmental impact. Backgrounds in CSR, policy and systems thinking help navigate stakeholder interests. Especially critical for manufacturing, energy and construction industries.

5. Customer Success Manager

A customer-centric role building strong relationships and loyalty. They upsell products, respond to needs and gather feedback to enhance experiences. Sales, service and analytical skills allow customising high value solutions. Most common in SaaS and tech but applicable across verticals prioritising retention like media and healthcare.

As leaders lean further into data, technology, customer-centricity and sustainability to gain competitive edges, more innovative positions will surely emerge. Those preparing strategically can seize these roles driving immense value in the new world of work.

What other roles have appeared in the last 5 years that I’ve missed?

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